In an attempt to spur ticket sales, Malaysia Airlines has launched its MAS Stimulus Package, offering something for everyone with 9 deals covering first, business and economy class travel.
Malaysia Airlines Managing Director/ Chief Executive Officer, Dato’ Sri Idris Jala said, “This is the best time for the public to travel as such incredible offers are given only during a downturn.
“Customers are the ones to truly benefit during this time as we are looking for innovative ways to boost load factors and revenue.
“Never waste a good crisis. While we cannot control the operating environment, we can control the way we run our business.
“These deals have been tailored to meet what the customers want and stimulate travel demand.
“Based on the public’s support to us during our travel promotions, we can see that if they are given a choice to fly with us, they will definitely do so as we offer the best value for their money.”
Jala continued, “The MAS Stimulus Package is in line with our vision to transform into The World’s Five Star Value Carrier.
“It’s absolutely necessary to change your business model, and you need to change it radically to survive and win in such a tough operating environment.
“We have been relooking at everything we have been doing since last year, making radical changes to increase revenue.
“For example, in May last year, we launched Everyday Low Fares or ELF where our online revenue grew 150%.
“We have been following this through with many other initiatives and today, we unveil the MAS Stimulus Package, offering something for everyone,” Jala added.
The Grab-A- Deal and Balik Kampung deals which have been available online since March have been very popular amongst customers.
“In just slightly over a month, sales for Grab-A- Deal and Balik Kampung have hit more than RM17.5 million – RM12 million for Grab-A- Deal, and more than RM5.5 million for Balik Kampung.
“That’s incredible considering the economic situation we are in. This shows that if you give the public what they want – they will travel,” Jala said.
Jala said that the national carrier is also playing its part in promoting domestic tourism. “7 of the 9 fare options are available for domestic travel.
“Balik Kampung which is only for domestic travel has been selling like hot cakes, and the seats are sold out for the next 2 months,” he also said.
The other 6 fare options available for domestic travel are Business Companion, Economy+, Kids Fly Free, MHFlex 1+1, 80% off domestic & Asean and Grab-A-Deal.
For more information, please visit malaysiaairlines.com.
1) When is MAS Stimulus Package available for booking?
The sale period and travel period is from 15 April 2009 to 31 December 2009 except for Premium Match and MHflex 1+1 package which valid till 31 July 2009.
2) Why are we coming out with new packages?
In view of the current situation, we are providing a wide variety of fare options which offer value for money for both business and leisure travelers. This will also stimulate and encourage customers to travel. This is one of the best times to travel as fares are really low.
3) What is Premium Match ?
Malaysia Airlines will match dollar to dollar on the price of ticket from a customer’s previous travel on another airline for the same date and sector. For example, if carrier AA offers the fare at RM10,000 for travel on KUL/LON, MH will offer the same amount of RM10,000 for a confirmed booking and payment on MH services.
The match will be subject to seat availability and for flight above 3 hours with similar itinerary or the same destination. Premium Match is available at our Malaysia Airlines Ticketing Offices and Call Centre at 1 300 88 3000.
4) What is Business Companion Fare?
A customer who buys a full Business Class ticket, will qualify for 50% discount when purchasing a companion ticket. This can only be bought from our Malaysia Airlines Ticketing Offices and Call Centre at 1 300 88 3000, and appointed travel agents.
5) What is Grab-A-Deal ?
Good deals offered through MAS website only, each day on different destinations, different departure points and travel periods.
6) What are Balik Kampung fares and Weekend Getaway fares?
Balik Kampung fare is a special fare for travel during the weekend within Malaysia, whereas the Weekend Getaway fare is for travel during weekend within ASEAN destination. Both special fares can be purchased through our website, Malaysia Airlines Ticketing Offices and Call Centre at 1 300 88 3000.
7) What is MHflex 1+1 package and Kids Fly Free package?
MHflex 1+1 is a special promotion where customers pay a full fare MHflex ticket, enjoy flexible benefits and also get one free ticket for the companion.
Kids Fly Free package offers one free child ticket (between 2-11 years old) with the purchase of 2 full fare Economy Class tickets (except MHlow).
Both these packages are available through Malaysia Airlines Ticketing Offices, MAS Call Centre at 1 300 88 3000 and appointed travel agents.
8) What is Economy+ ?
Economy+ is about paying Economy Class price to enjoy the Business Class products and services. Reservation is open to all distribution channels i.e. our website, Malaysia Airlines Ticketing Offices and Call Centre at 1 300 88 3000, and appointed travel agents. Booking must be made way in advance.